The Power of Time in a Sales Negotiation

When I work with clients to improve their negotiating skills, one of the first things that we do is to sit down and review their past experiences with negotiating situations. This generally produces a list of both good and bad experiences. The reason that I take the time to do this is because it shows me where things have gone wrong in the past and where my customers need to spend the most time developing their negotiating skills.

Time after time the same weakness shows up in my clients. No matter how confident they may feel about a negotiation or how much research they’ve done going in, the issue of available time seems to trip them up over and over again.

How The Japanese Used Time To Their Advantage
In the early 1980′s U.S. businesses “rediscovered” Japan and almost every business wanted to strike a deal with a Japanese business in order to get access to high quality, low cost goods. What this meant is that a lot of U.S. business men (and women) got on planes and flew over to Japan to do some sales negotiating.

It quickly became apparent that the Japanese were excellent negotiators. The Americans were coming home with signed business deals that were ok, but nothing close to what they had originally been hoping for.

It turns out that the Japanese were not only good negotiators, but they also knew how to read an airline’s flight schedule . The Japanese would find out when the Americans were scheduled to fly home and they would stall during the negotiations until it got close to the time for the Americans to leave for the airport.

The Americans would be desperate to close a deal and would end up giving too much away just to be able to make their flight. After this had been going on for awhile, one American took the time to step back and study how negotiations were going with the Japanese. He quickly discovered what they were doing and how they were doing it.

The next time that he was scheduled to negotiate in Japan with the Japanese, he found out when the Japanese that he would be negotiating with were scheduled to take the train home. He went ahead and made two flight reservations – one before their train left, and one afterwards. Once the negotiations started, he stalled and the Japanese couldn’t figure out why he wasn’t getting worried about missing his flight. After he had missed the window to leave the negotiations for his flight, he started to get serious about negotiating. Now it was time for the Japanese to start to get nervous – they were worried about missing their train back to Tokyo . In the end, they ended up making too many concessions.

Seven Ideas To Build Your Time Power
One of the fundamental lessons that I include in all of my training sessions with my clients is that time is a crucial element when it comes to bargaining power . What it all comes down to is one simple rule: the more time that I have, and the less time that you have, then the more negotiating power I will have.

Now of course, the key to making sure that you have more time during a negotiation is to take action to ensure that you have the time that you need. Here are seven ways that you can ensure that you’ll have the time that you need:

  • Leave time to shop around – You may be negotiating with the wrong people sitting on the other side of the table. You may decide to go searching for someone else to do a deal with. If this happens, it’s going to take some time and so you’re going to need to have enough time to do that search.
  • Be on time for the meeting – This seems like a silly thing to say, but you’d be amazed at how many people don’t do it. If you show up for a negotiation late, then you are going to be running behind during the entire discussion. Being there on time will help you get started in a relaxed way.
  • Give yourself time to think – Don’t let the other side push you into making a decision that might be the wrong decision for you. Instead, call for periodic breaks and give yourself some thinking time in order to reassess where things stand and what your next steps should be.
  • Avoid marathon talks – Death marches will only end up killing you. No matter how “cool” it might be to tell your boss that you were in negotiations for 8, 10, 12 hours straight the sad reality is that your performance drops off over time. The one exception to this rule is that if you are pleased with where things currently stand and you’d like to push on to the end in order to wrap things up.
  • Pick the best time to negotiate – They always say that there is a time for everything and negotiating is no exception to this rule. Are you a morning person or an evening person? Know your preference and schedule your negotiating sessions accordingly.
  • Leave time for things to go wrong – This one is huge. Things will never go according to your plan. You need to anticipate that things that you could never have counted on will happen, points that you though both sides agreed to before discussions stared will turn out to be significant issues, etc. Leave time to work all of these things out.
  • Leave enough time to plan – So often my clients will think that planning is something that you only do before you start a negotiation. It turns out that you do do it before, but you also do it during the negotiation in order to adjust to events that unfold during the negotiation.
  • Leave enough time to negotiate with your second choice – If things don’t go the way that you want them to with the other side of the table, make sure that you’ll still have enough time to negotiate with another partner. There is no worse feeling than knowing that you have to stick with a bad negotiation because you don’t have any other alternatives.

Final Thoughts
All too often time starts to cause you to make hurried decisions because you have a real or an imagined deadline looming. When that happens, stop, take a deep breath and then ask yourself the following three questions in order to find ways to relieve the pressure of that deadline:

  1. What self-imposed or organization-imposed deadlines am I under?
  2. Are the deadlines that I’m under real?
  3. What deadlines are putting pressure on the other side?

One of the most important points to remember about time and deadlines in a negotiation is that you may not the only one under pressure, the other side may be under greater pressure than you.

If you can learn to make time work for you during your next negotiation, then you will be able to close better deals and close them quicker .

Tips For an Effective Presentation

Presentation is a type of communication, where a key idea or a main message is transmitted to the audience. There are variety of methods and forms of presentation and array of tools that further enhance it. Whiteboards, power point, laser pointers and many other options are available. As per the demand of the presentation, the method can be selected.

In our lifetime, we are presenter at least once, maybe not a formal one, but informal, like projects during your school or college days. There can be formal ones also like presentations to clients or as a part of office work. The most common issue or huddle is the fear of facing people or addressing a group and most of the people tend to shy away due to this problem.

Some people get nervous or they fear reaction of audience or have mental complexes like what if no one likes my presentation, what if I forget or falter, what if people pose a question and I am unable answer and so on. Sweating of palms, nervousness, dryness in throat, accelerated heartbeat are few of the symptoms.

On the other side, rather than avoiding presentation, you need to learn the technique of giving an effective and successful presentation. It’s a skill and there are few people who are inherent speakers but the majority of presenters perfect this skill over a period of time and consistent practice.

The object of any presentation is to inform or educate the audience about a certain topic. This main theme forms the core of your presentation; avoid being a reader, be a speaker. It means that your role as presenter is merely not to read out the slides, but answer queries posed by the audience. Having basic knowledge about the subject is of utmost importance.

Flow is the key to keep all engaged; if there is no flow the content look haphazard. Main theme, Objective, Goals and Conclusion is a basic framework that needs to be adhered to

Tools & Aids: Over exceeding use of tool and aids mar your presentation completely. Moderation is absolutely required.

Content: Do not cram stuff; too much information can also hamper your presentation. Loud Graphics jarring colors distract audience and can be an eye sore.

Dry run before the final presentation is necessary and you can time yourself, check if all is in sync. Check the lighting; arrange the equipments, cables and all to avoid last minute hassles.

At times monotonous presentations can be tad boring, so you can include small breaks or jokes that add a refreshing touch and do not delay your lecture or conference. Do not station yourself in one position, you can move around.

In a nutshell, remember that, no art or skill can be mastered in an hour. The more you practice the more likely are the chances that you will master it. Learn the nuances and do not feel shy about trying and testing your skills as a speaker. In no time, you will look forward to giving presentations that will be loved by one and all.

Heroes Returns – A Clear and Present Danger – It Has to Get Better From Here, Right?

I think we can safely say the most entertaining moments on television involving the cast of Heroes lately came in the form of a couple of cute promos during the Superbowl Sunday night. By the way, in the grand tradition of this past Friday’s Galactica, once again we end on a cliffhanger that is IMMEDIATELY resolved as they launch into the following week’s preview that shows everyone survives the plane crash. THANKS, NBC!

First, are there any Heroes fan out there that can please tell me why to continue watching this mess? I really really want a reason to not give up hope that this program can be saved. Unfortunately, the premier of the second story arc of season 3, Heroes: Fugitives was nothing short of mind-numbingly dull. I guess in some respects it was somewhat of a relief from some of the outrageous silliness that we’ve had to endure this year so far. I am really trying to scoop out some positives from this show that is spiraling downward faster than the plane at the end of the episode.

Second, for those that have noticed the rather odd coincidences between Heroes and the upcoming movie Push, it seems that Summit Entertainment finally decided “what the hell” and bought ad time right in the middle of Heroes this week. I guess they figure they might actually get some disillusioned Heroes fans hoping that there might be some entertainment left in the concept.

Now, what about A Clear and Present Danger? I think the major idea this week is that there seems to be a clear sense in they are trying to slow this mess down. The pacing was slow, the mood, for the better, was darker. The story however, was about as thin as a piece of cheesecloth. In fairness, it’s just one episode into the new story arc.

So, as I’ve started doing with my other reviews, let’s just break into my weekly bullet points.

My weekly State of Heroes summary

o Is it over yet? Well, no one in my family has given up on the show completely yet. My oldest son, knowing how I feel about Heroes right now, said to me at about 10 minutes to 9PM tonight that it was “about time for the ‘pain’ to start.” My wife actually made it over half way through before dozing off. My four-year old son simply made the observation that he hadn’t seen any blood in this episode and then asked if those dogs were dead (the scene in the taxidermist shop if you saw the epidode). Not sure if that’s good or bad. I would say that during the course of this episode, I only checked the clock about 3 times, though I didn’t wait for the commercial break to get up and take my cold medicine.

o I Remember Nathan. I actually like watching a program that inspires me to tune in each week to find out what’s going to happen. With Heroes we have the unique experience of tuning in each week to see who each character is going to be. Did the writers decide to make [Insert character here] a good guy or bad guy this week? Is it good Nathan or bad Nathan? Is it good Mohinder or bad Mohinder? Is it evil Saylor or sympathetic Saylor? Is it good Noah or bad Noah? Does it matter? The total disregard for any continuity with the characters is still obscene. The writers should be ashamed of themselves to be perfectly honest.

o Who Has What Powers? I’ve lost interest. I’ve lost track. Who has what powers? Why? How did they lose them or get them back? God, please make it stop. Now they’ve got Parkman painting the future. Original with a capital “O.”

o Speaking of Painting the Future… The show is not yet 3 seasons old and suddenly we are back to trying to rehash the “glory” days. Apparently the series needs to have a character that can paint the future. The writers have used this plot device since the pilot episode, and in season one, it was used diabolically well. However, for something so important to the plot, why do they continually kill everyone that has this power and have to come up with some contrived plot device to bring it back? For all this trouble they should just never have killed Isaac Mendez.

o The Hiro and Ando Show – Where did this crap come from? Honestly. I don’t know what else to say other than one of the things that was fresh about the characters in season one is now getting to be a major league annoyance. It was an intriguing idea in season one to see the child-like and excited Hiro exploring his powers while we got a glimpse into a future “bad ass” Hiro. Now, which each passing week, Hiro and Ando degrade into nothing more than silly, childish comic relief and totally unbelievable.

o This Week’s Great Spin-Off Idea – Heroes: Lost! So it appears from the preview at the end of A Clear and Present Danger that all of our heroes crash land on an island somewhere. I say END THE SERIES RIGHT NOW so we can immediately begin the spin-off series. Starting next week, Heroes: Lost will find our intrepid band of would-be superheroes facing off against John Locke, the Others, the Smoke Monster and Sawyer with a suitcase full of guns and nicknames. Immediately after meeting up with the Lost crew, Sawyer immediately gets a couple of zingers in referring to Hiro as “Kim Jong Il” and Matt Parkman as “Poppinfresh.” In the pilot episode of this series we get the pleasure of seeing Locke plant a hunting knife in the back of Suresh from about 20 yards. With the island moving in time, Peter is transported into the future again where he is “distraught” with what he sees and returns (with a scar on his face) to try to change it. Meanwhile, back on the… ahh screw this idea, I wouldn’t even consider putting anything related to this train wreck of a show near a show like Lost …not even as a joke.